Ian came out today and was really fabulous! He worked on two houses for me and was very patient, knowledgeable and honest. He was not trying to sell me something I didn't need. He truly wanted the best for my houses and tried to educate me on everything he was doing. I highly recommend him and McHale's. I also had John over yesterday who talked to me about a washer/dryer installation for one of my rental properties and he was also fabulous!